Can you give me an
estimate over the phone?
Generally speaking, we
can give you an approximate cost range over the phone. Please make sure to mention if you have windows
with excessive hard water, stain or paint, or if you have segmented (mullioned)
windows in your home as these factors can greatly affect the cleaning time of
your windows.
Are you insured or bonded?
We are insured to the
highest of our industry standards, but do not carry bonding.
Should I be at home
when you clean?
Whether you are home
during your cleaning is your preference generally speaking. Please refer to our current Covid Policy on
the main page of this site for any current restrictions on clients remaining in
their residence.
Do you take
precautions not to drip on my floors when cleaning the indoor windows?
We use drop cloths to
absorb any drips that may occur. With
our level of expertise this rarely happens.
How do I know your
crew will not track up my house when cleaning the indoor windows?
We wear shoe coverings
when inside a client’s home to ensure that we do not track debris into the
home.
Do you clean both
inside and outside windows?
Our most thorough
cleaning is what we usually recommend.
We clean inside and outside of the windows including the screens and the
sills.
Would you clean the
outside windows only?
When requested, we
will clean the outside of the windows only.
This is usually a maintenance cleaning that occurs after an initial
cleaning of all sides of the glass, screens and sills.
What is your Covid
policy regarding cleaning the inside windows?
Please refer to the
main page of this site for our current Covid policy. This can change to reflect our current circumstances.
Do you use chemicals
to clean windows?
We do not use any chemicals
to clean windows. We use only a small
amount of detergent in our cleaning solution.
Do you have a special
technique when cleaning windows?
We use the best
techniques, equipment, and cleaning agent in all of our cleaning
processes. We work at the highest of our
industry standards.
Can you get paint off
my windows?
Yes we can remove
paint from windows. We have a variety of
techniques to remove paint, stain, silicone, hard water, etc. from your
windows.
Can you do anything
about cracks or chips in the pane?
We currently do not
repair glass of any kind.