Choosing a Carpet Cleaner Isn’t Easy!!!
Choosing the best carpet cleaner for you and your home.
The five mistakes many make when choosing a carpet cleaning service.
MISTAKE
#1:
Choosing a carpet cleaning
company based on equipment. No
question, your carpet cleaner should use first-rate equipment. And many own hot-water extraction
equipment. But how much training has the
employee had in operating that equipment?
You wouldn’t hire an electrician or plumber that wasn’t certified, would
you? Well the carpet cleaning
professional you hire should have an “Institute of Inspection, Cleaning and
Restoration Certification (IICRC).” I
know it’s a mouthful, but before you choose a carpet cleaner, ask if they are
certified.
MISTAKE
#2: Choosing a carpet cleaner based
on lowest pricing. Consider this,
low pricing could be a problem.
Why? Well low pricing can be the
bait that attracts you, but the intent, once the cleaner gets to your home, is to
pressure you into a much more expensive job.
This is commonly called “bait and switch” and it happens frequently
enough. Another tactic is advertising a
low price that covers only one step in the process. You will need to pay more for services like
pre-treating stains or getting spots up at all, etc. That’s called “upselling.”
Also,
consider that when a company charges a very low price, that cleaner will need
to clean many more homes that day to make a profit. This can lead the technician to hurry through
each job so that he can get to the next.
The result can be that your carpet will not get the thorough cleaning
you expected.
MISTAKE
#3: Choosing a carpet cleaning
professional based on a single phone call.
Instead, invite the person to your home and ask for a written
detailed quote. Then you will have it in
writing and won’t become a victim of high-pressure tactics later.
MISTAKE
#4: Choosing a carpet cleaner who
doesn’t offer a money-back guarantee. Every
carpet cleaning company should be fully accountable for their work, don’t you
agree? If you aren’t pleased with the
job in every way, you shouldn’t have to pay for it, period! Not all carpet cleaners offer a
guarantee. Ask the cleaner if he offers
a money back guarantee, and make certain it isn’t a “limited guarantee.”
MISTAKE
#5: What does the cleaner’s services
include? Vacuuming prior to cleaning
can remove up to 80% of dry soils from your carpet. Every carpet cleaning professional should
pre-vacuum (including the edges) with a HEPA filtration vacuum. Vacuuming thoroughly before cleaning will
keep all of that soil from turning to mud in your carpet and will allow the
extraction process to be more effective in removing all other contaminates from
your carpet. Will the cleaner you hire
take this step prior to cleaning? Some
don’t.
If you are
interested in scheduling an appointment or an estimate for carpet, upholstery,
tile floor or window cleaning, we will be pleased to hear from you.
